Conversations That Matter:
The Power of Dialogue
Conversations That Matter shares the basics of dialogue that apply to
all aspects of life. You and your organization will become more adept at
healthy self talk, one-on-one communications and large group
interaction. This is a proactive process of conversation that enhances
our capability to work with differences, gain extraordinary focus and
clarity and foster resolution to personal and organizational stumbling
blocks.
Purpose
Communication excellence is a critical competency for
vitality and
performance in any organization. Dialogue creates the optimal
environment for soliciting all perspectives; leveraging differences and
discovering new possibilities for solving tough challenges. It is an
ongoing practice for continuous learning. Dialogue teaches people to
think and learn in community, to enhance the collective intelligence
throughout your whole system and to establish new perspectives that
integrate thinking, feeling and experience.
Benefits
- Resolves diversity challenges and stumbling blocks to consensus
- Builds trust for problem solving, conflict management and
information sharing
- Clarifies common purpose
- Creates alignment of values and goals to a common purpose
- Produces new pathways to action, reducing waste and increasing
effectiveness
- Accelerates individual and collective performance
- Promotes involvement
- Surfaces and addresses new ideas and issues
Skills
- Deep Listening: Giving your full attention to all levels of
communication, including feelings and nonverbal messages.
- The Art of Inquiry and Reflection: Getting to the core of what is
being said and felt; discovering real meaning through questions.
- Suspending Judgment: Revealing and unraveling thought processes,
assumptions and beliefs.
- Conflict Resolution: Escalating and de-escalating differences when
appropriate, using disagreement for learning.
- Whole Brain Integration: Become flexible in self expression and
interaction; learn with ease and use all parts of your brain, optimally.